When a death occurs.
If The Death Occurs at Home Or In A Nursing Or Care Home
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You or the medical staff should contact the GP connected with the care facility.
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The GP visits and issues the Medical Certificate of Cause of Death
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Contact Us, night or day to arrange to bring your loved one into our care
If The Death Occurs in a hospital
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It will normally be the role of The Hospital Bereavement Team to assist you and they will:
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Be in touch with the next of kin
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Arrange for the collection of any personal effects
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Arrange for the issue of the Medical Certificate of Cause of Death
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Care for your loved one until you have contacted us
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Facilitate the bringing of your loved one into our care
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In addition, the hospital staff from the Bereavement Team will inform you of the procedure for registering the death.
When The Death Is Unexpected Or Takes Place At Home
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If a death occurs suddenly outside of a medical setting or the deceased has not been seen by a medical professional in approximately the last fourteen days:
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Dial 999 and request an ambulance, and police immediately
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The Emergency Services will arrange for the deceased to be taken to a mortuary
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The death will be reported to a Coroner
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The Coroner may call for a post-mortem or an inquest and will keep you informed at each stage of the process.
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Only once the Coroner has completed their investigations, then your loved one can be brought into our care.
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You can contact us to begin the funeral arrangements before the Coroner’s investigation.